How To Improve the Management Wins for Winning Business Teams Part 5: Identify Real Problems

A quick story:During the annual meeting, the CEOanswers from everyone or would he receive 5,
of a manufacturing company informed her10 or even 25 different goals? The business
executive team that she wanted to achieve aowner shook his head and responded, "No, I am
10% growth during the next 12 months. The VPsure that I would receive more than 3
of Operations made plans to purchase newgoals."When looking at this situation, the symptom
manufacturing equipment for new products whileis having multiple responses of the 3 current goals.
the VP of Marketing & Sales began to implementThe true problem is again alignment and
a plan selling existing products. The CFO decidedcommunication.One solution to identifying the
to cut budgets to capital improvements andactual problems is conduct an organizational
marketing. All three executive team membersassessment based on known criteria such as
believed that their actions would help achieve theBaldrige. Research suggests Baldrige is one of the
10% growth.And the results of their actions arebest predictors for organizational success. If you
only symptoms of a greater, real problem - lackare truly committed to creating a winning business
of alignment supported by poorteam, then having the ability to clearly separate
communication.Many times in business, symptomsthe symptoms from the real problems will
are confused with problems. One area that this isenhance your bottom line.P.S. Read the previous
especially evident is within the area or departmentarticle How to Improve the Management Wins for
of human resource training and development. ForWinning Business Teams Part 4: Implement
example, employees are trained on new skills andExecutive CoachingLeanne Hoagland-Smith
receive lots of new knowledge for a specificcoaches small businesses to large organizations
performance issue. Within a short time,and high school students to entrepreneurs to
performance problems for that same issuedouble performance by closing the gap between
re-emerge and training is viewed as not solvingtoday's outcomes and tomorrow's goals. Please
the problem. Hence, when a budget crunch arises,feel free to contact Leanne at 219.759.5601 or
HR is one of the first departments to suffervisit and explore how she can help you from the
because this department is viewed as being afree articles to the improvement tips.One quick
problem due to poor results. Yet, the real problemquestion,if you could secure one new client or
was probably not the knowledge training. Thebreakthrough that one roadbloack, what would
authentic question to ask is not "Do they knowthat mean to you? Then, take a risk and give a
it?" but "Do they want to do it?"Another shortcall at 219.759.5601 to experience incredible
story:During a recent presentation, a businessbusiness.Mention that you read this article and
owner received the following challenge. If 10 of hisreceive a complimentary 60 minute coaching
100 employees named the top 3 currentsession.
organizational goals, would he receive the same